Off oil, onto a heat pump — near Harrogate

“The assessment was proper. Nothing about the price or the plan changed afterwards, which is not what I expected.”

“We’d had two quotes that were basically guesses. Ballantyne did a room-by-room survey, showed us which radiators needed changing and why, and put it all in the quote. The house is warm in a steady way we’ve got used to and rather like, and the oil tank is gone.”