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Our story

Building something we’re proud to put our name on

Ballantyne Renewables was founded by Luke Ballantyne and Phoebe with a simple ambition: to build a company that people can genuinely trust.

Not just a business that sells products, but one that takes pride in its name, stands behind its values and treats every customer the way they deserve to be treated.

With backgrounds spanning sales, customer service, operations and digital marketing, we understand how important the customer experience is. We also know how confusing and overwhelming making improvements to your home can feel.

Whether you’re looking to make your home more comfortable, upgrade your heating or take greater control of your energy, choosing the right solution shouldn’t involve pressure, confusing jargon or promises that sound too good to be true.

We believe there’s a better way.

That’s why we created Ballantyne Renewables.

A company built around honest advice, straightforward communication, quality products and a genuine commitment to doing right by our customers.

We started in Yorkshire, but our ambition reaches much further. We want to build one of Britain’s most trusted names in home comfort and energy, helping households make confident decisions about the homes they live in.

We’re not interested in being the cheapest at any cost, chasing quick sales or recommending something simply because it makes us more money.

We want to build lasting relationships, work with installation partners who share our standards and earn a reputation that grows through the experiences of our customers.

Because to us, this isn’t just another business.

It’s our family name.

And putting that name on something means taking responsibility for the standards we set, the promises we make and the way we treat people.

We’re building Ballantyne for the long term. A company we can be proud of today, tomorrow and for generations to come.

We know that trust isn’t something you can simply claim. It’s something you have to earn, one customer and one experience at a time.

And that’s exactly what we intend to do.

Ballantyne Renewables.
Our name is on it.

Luke & Phoebe
Founders, Ballantyne Renewables

The test we apply

Before we publish a claim, make a recommendation or quote a price, we ask one question: would we be comfortable putting the Ballantyne name against this? If the answer is no, it doesn’t happen.

How we work with you

What you can expect, from first call to handover

We listen first

We start with your home and what you’re trying to achieve, not a product pitch.

We explain the options clearly

In plain British English, including the options that won’t suit you and why.

We assess before we quote

Proper assessment is how we make sure a recommendation will actually perform.

We’re clear about who does what

All of our installation partners hold the qualifications and certifications required for the work they carry out. Who you contract with, and who holds each warranty, is set out in writing before you commit.

Prices you can understand

Prices are set against real scope. Where a survey could change things, we say so beforehand.

We don’t chase you

You get a recommendation and the space to decide. No pressure, no countdown.

Common questions

Are you a heat pump company or a solar company?

Neither on its own. We’re a home-climate and energy company. We help you decide between air-to-air, air-to-water and solar, and which suits your home.

Who carries out the installation?

All of our installation partners hold the qualifications and certifications required for the work they carry out. Who you contract with, and who holds each warranty, is set out in writing before you commit.

Where do you work?

We start in Yorkshire and are building toward national coverage.

Will you tell me if something isn’t right for my home?

Yes. That’s central to how we work, and often the most useful thing we can say.

Next step

Find out what’s right for your home

A few minutes of questions about your home, your heating and the rooms you use most. No pressure, no obligation.

Start your home assessment
Call 0114 697 1563Start your assessment